| Software, Security and ICT Services |
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| Over the years, there has been increasing utilisation of ICT amongst both large and small businesses aiming to enhance their performance levels. The application of ICT has also opened up avenues for business opportunities, as a result of new business-platforms and information-sharing and networking facilities. |
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| Our Group offers ICT services to assist business enterprises improve their operations by providing them an integrated payment solution. We provide independent consultation services, from the beginning of a project until its successful delivery, with the objective to help our customers identify areas where applying efficient and effective automated payment solutions. |
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| General process flow depicting our Software, Security and ICT services development methodology |
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| We have a well-defined and proven application development process, beginning from business requirements analysis to technology implementation and maintenance services. Upon receiving a purchase order from a customer, we form a project team with a designated project manager. The project manager sets a detailed project implementation plan, beginning with an analysis of our customer's business needs and requirements (User Requirement Specifications). |
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| Before implementing the project, the User Requirement Specifications are confirmed with all relevant parties internally and externally: including our Chief Technology Officer and the customer's technical team. Once confirmed, we commence the project i.e. project roll-out. Upon project completion, a User Acceptance Test (UAT) is carried out and once approved by the customer, a sign-off is obtained to indicate acceptance of the completed project. |
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| We provide end-user training for our customer in order to fully familiarise them with the design and features of the completed projects. Following this, we provide after sales maintenance and support services on a contractual basis to the customers. With our experience and expertise, we are able to provide comprehensive application support, code reviews, fault analysis, documentation maintenance and design upgrades. |
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| We have several arrangements with ICT solution providers such as Sage Software Sdn Bhd ( Malaysia ), Microsoft Corporation ( United States ) and Dinerware Inc. ( United States ) for our Software, Security and ICT Services. Such arrangements have enabled our Group to support our customers by providing them the best available solution options to implement the projects smoothly. |
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