Multimedia Prospect Sdn Bhd

Consumer & Retails Wholesales and Distributions Banking and Finance Healthcare

Managed Payment Services Customer Loyalty Management System (CLMS) Micro Payment & Prepaid Top Up Solution (MPTUS) B2B Distribution Card Healthcare TPA Business Process Reengineering Services Enterprise Resourse Planning eAsia2u Multi-Channel Payment Solution (MCPS) Sierra Wireless Modem


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MPSB's managed payment services provide a full spectrum of support for our clients' payment process and fulfillment needs. These services can be seamlessly augmented by our end-to-end offerings, which include systems integration and consulting, technology management and payment process services

Managed Payment Services

Our suite of managed payment services covers four areas

payment service planning and monitoring,
payment service management and support,
payment service delivery, and
payment contract administration.

Payment service planning and monitoring

Strategic planning assistance
Annual IT plan assistance
Managed payment services annual work program
Risk management program

Payment service management and support

Delivery management

Incident, problem and user / IT inquiry management;
Change and release management;
Project management; and
Quality program management

Delivery support

Architecture and standards management;
Configuration management;
Security plan management;
Development and testing environment management; and

Payment service delivery

Payment service maintenance and support

Emergency maintenance;
Preventive maintenance;
Corrective maintenance; and
User and IT inquiry response and assistance

Technical enhancements

Adaptive enhancements (e.g.: regulatory, technology and product software upgrades);
Perfective enhancements.

System integration and development

Opportunity and feasibility studies;
System Integration & Development project delivery; and

Contract administration

Financial management and reporting;
Operation management and reporting;
Service performance reporting; and
Third-party managed contract administration.

Other related Products and Services and success stories.

The solution includes several other modules within the same interests: Micro Payment & Top Up Solution (MPTUS), Multi-Channel Payment Solution (MCPS), Sinatec ERP Solution, ISO Manager and Customer Loyalty Management System (CLMS).

Browse our success stories below to see how we can help your organization meet its challenges with industry-specific solutions:

Kai Shen finds trends, increasing sales and customer satisfaction - The story of Hankook Tire Distributor in Malaysia.

For more information about our business solutions and capabilities, please contact us today